Customer Care

Customer Service Hours
Monday - Friday, 9am - 4:30pm PST

CUSTOMER SERVICE: customercare@elizabethstonejewelry.com

Please make sure to include your order number and someone will get back to you within 1-2 business days during business hours. Please note we are closed on weekends and US holidays. All weekend inquires will be answered the following Monday.

*Please do not contact us through Instagram direct messages about orders, as the mailbox is unmonitored. Thank you!