Customer Service Hours
Monday - Friday, 9am - 4:30pm PST
For existing order inquiries please email: customercare@elizabethstonejewelry.com. Please make sure to include your order number and someone will get back to you within 1-2 business days during business hours.
Please note we are closed on weekends and US holidays. All weekend inquires will be answered the following Monday.
Wholesale inquiries, please email: wholesale@elizabethstonejewelry.com
Include your store name, location and website/social media link.
Please do not contact us through Instagram direct messages about orders, as they are not regularly checked and will be disregarded. Thank you!